CROSSTITICH & TAPESTRY FRAMING

The care and conservation of any original artwork especially Needlework is our utmost priority. 

The tapestry is stretched over a rigid material in order to flatten it’s surface to prevent undulations and to hold the mounted fabric in the frame.  

We do not glue any artwork but rather sew it into the frame , so that it can be removed at any stage without any damage. 

Proper conservation materials such as acid free mounts and backing boards are used to frame your valuable pieces. 

Some framing businesses can refuse to do needlework mounting and framing because of the extra time involved in the process of stretching. 

Needlework jobs take extra labour time & use extra materials to complete, making them sometimes quite pricey to frame. 

Returns & Refunds Policy

 

We take the utmost care to ensure a safe delivery of your order, however should you have any problems with your order, please contact us via email,  within 24 hours of receiving the goods. 

Our frames are all custom made to order therefore we are not able to process any returns, refunds or cancellations unless there is a defect with the actual molding/ frame itself. 

In this instance,  the item needs to be returned in its original packaging and condition and the customer is responsible for the shipping costs.

Artwork

 

Any artwork design required to be done by us, will be invoiced and must be paid for, in full, before the job commences.

Should any artwork need to printed by us, the following notes are a guideline to follow: 

 

Send your print ready artwork to us via WeTransfer or Email using your order number as reference.

 

  1. Go to the site Wetransfer (wetransfer.com) & follow the prompts, then send your artwork with your order number as reference to artwork@snappyprinting.co.za
     

  2. Email images are unfortunately limited in size, but smaller images can be sent. Max size for emails is 20MB
     

  3. You can bring in your artwork on a flash or external harddrive and we can copy them to our Computers harddrive 

File format

 

You can send us uncompressed Tiffs, JPG,s, PDF’s and RAW files

 

Files should be 300 dpi (that is print quality)

Workspace should be sRGB or Adobe RGB